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Help Center

Find answers to frequently asked questions about Clara.

System Requirements

  • iPhone or iPad: iOS 18.0 or later / iPadOS 18.0 or later
  • Storage: 150 MB free space
  • Internet: Optional (works offline)
  • Microphone: Built-in microphone (or external)

Getting Started (2 minutes)

1. Installation (30 seconds)

Open the App Store, search for "Clara Transcription" and tap Get. App size is 150 MB.

2. First launch (1 minute)

Open Clara. The system will ask for microphone access - tap "Allow". Choose your language (default: system language).

3. Start transcribing

Press the record button and start speaking. Words will appear on screen instantly.

Troubleshooting

Transcription not working

Cause: Missing microphone permissions

Solution: Settings → Clara → enable "Microphone" → restart Clara

⚠️ Low transcription accuracy

Cause: Too much background noise (>85 dB)

Solution: Move away from noise sources (music, speakers). Speak clearly, 15-20 cm from microphone. In extreme conditions accuracy drops to ~85%.

🔋 Battery drains quickly

Cause: Continuous transcription uses processor

Solution: iPhone 15 Pro: ~4 hours of continuous transcription. Standard lecture (1.5h) uses ~35% battery. Enable low power mode.

📚 Clara doesn't recognize technical terms

Cause: Specialized terminology may require calibration

Solution: Clara is trained on medical, legal, and technical terminology. If issues persist, add terms to user dictionary.

Comparison with Competition

FeatureClaraGoogle Live TranscribeOtter.ai
Works offlineYesNoNo
Accuracy in noise>95%~80-85%~80-85%
PriceFreeFree$8.33/mo
PrivacyLocalCloudCloud

Need more help?

If you didn't find the answer to your question, contact our support team:

support@pepperopen.com
Clara - Live Transcription for iOS